Northland Hearing Anchorage
Josiah M. Clark, Patient Care Coordinator
Josiah’s smiling face and clear voice will greet you when you arrive at Northland Hearing. His happy voice probably helped you set up the appointment as well! Josiah was homeschooled from kindergarten through high school. He has taken extensive training in scheduling and hearing aid care follow up protocols. He runs the schedule at Northland Hearing.
“A good patient experience is my goal. I want to make sure everyone is seen on time, that their appointments are set at a time convenient for their schedule and that they feel welcome in our clinic. Give me a call anytime!”
– Josiah Clark
Specialties: Customer service, coordinating patient care through careful scheduling, hearing aid warranty renewal, hearing device accessories and cleaning supplies and hearing aid battery sales
Foundational Training: Professional Practice Ambassador Level 4 (Starkey Hearing Technologies), The Practice Ambassador – Von Hansen, Patient Care Coordinator – Jim Wilson.
Mentors and Trainers: Charlene Triplet (Triplet Hearing and Balance Centers, Arkansas), Will Triplet, BC-HIS, MCAP (Triplet Hearing and Balance Centers, Arkansas), Von Hanson, Patient Experience Consultant, Michael Rosenblatt, Au.D, Lori Bunkholt, BC-HIS (Starkey PPA Trainer)